Customer Management Assistant (Hourly paid)
- To act as British Council’s ambassador and provide top quality services to all customers. This includes handling in-person inquiries and/or registrations, answering telephone and email inquiries, as well as conducting placement tests for Teaching Centre customers.
- To ensure that customer service is of high standard and relevant to the needs of our target audience in support of British Council objectives in Hong Kong.
Details
| Reference number | HKG-NT-2027 |
|---|---|
| Location | Hong Kong |
| Salary | Pay Band Hourly Paid |
| Duration | Part time fixed term |
| Working hours | We work from 9:00 am – 10:00 pm on weekdays and from 8:45 am to 7:00 pm on Saturdays and Sundays. The successful candidate will be allocated hours according to operational needs within mutual agreement between the staff and the Council on an hourly basis |
| Closing date | Tuesday 16 July 2019 |
Role overview
We are looking for Customer Management Assistants (Hourly paid) to join our centre in Hong Kong.
You will bring along at least 1 year of experience working in a customer service orientated environment. Good written and oral communication skills in English and Chinese (as you will be required to speak with locals on our products and services).
How to apply
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